Market Cross Surgery

7 Market Place, Mildenhall, Suffolk, IP28 7EG

Prescriptions

Dispensing

We dispense drugs directly from the surgery to approximately one third of our patients. We are allowed to dispense only to those patients who live more than one mile from a pharmacy (the government’s rules, not ours!). All other patients may take their prescriptions to any pharmacy they like, although the two Lloyds pharmacies in Mildenhall will be the nearest for the majority of our patients.

Repeat prescriptions

You may request repeat prescriptions:

  1. Online – Download the NHS App to register (See info here)
  2. Returning the side slip on the prescription.  Please indicate which medicine you require by clearly ticking the relevant box(es)
  3. Telephoning the dispensary on (01638) 713213.
    (Monday – Friday 9:00am – 1:00pm and 2:00pm – 4:30pm)
  4. Enclosing a stamped addressed envelope with your slip.  We will be happy to post it to you

The Dispensary process about 900 items daily –  Please allow TWO WORKING DAYS FOR YOUR ROUTINE PRESCRIPTION TO BE PROCESSED.

Prescriptions for medication that you may have had before but which are not on a repeated prescription cannot be issued routinely as above. You may request it by telephoning or in person but it must be authorised by your doctor.