Market Cross Surgery

Welcome to Market Cross Surgery, providing primary care for Mildenhall and surrounding areas. We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

Telephone Calls - 01638 713109

Please note your call will be recorded for training and monitoring purposes.

If your problem is a medical emergency, please press 1.

If the matter is life threatening, please hang up and dial 999.

To book an appointment for today with one of the clinical team please press 2 and our reception team will be able to help you.

• We are currently only able to book Doctors’ appointments on the day you contact us, if you require a routine appointment please complete an econsult on our website. If you need assistance completing this speak to our reception team.
• Our reception team have been asked by our doctors to take a brief indication of your problem this helps us deal with your call in the most appropriate way.
• Our Reception Team are working under difficult circumstances and want to help you; we ask that you be kind and respectful towards them.
• Please also consider the other services that may be able to help including your local chemist, e-consult health section on our website or phoning 111.

To book a flu vaccination please call after 12 o clock.

If you are calling about your test results or would like to book a routine nurse appointment, please press 3.

• This line is open after 12 o’clock please call back.

If you wish to contact the admin team regarding a referral query or private work requests please email us at [email protected] alternatively you can complete an administrative econsult through our website. If you are unable to do this please press option 3 to speak to a member of staff.

If you are calling about a repeat prescription, please call the dispensary direct on 713213 Telephone opening times are: 9am to 11am and 2pm to 4pm.